The Delivery Note Podcast
The Delivery Note from Parcel and Postal Technology International magazine is an industry-led podcast for professionals in the logistics sector. In each episode, editor Hazel King is joined by industry experts for one-on-one discussions about the hottest topics, latest trends and the biggest challenges affecting the first mile, last mile and everything in between.
Episodes
5 days ago
5 days ago
18 min
UK consumers spend five hours every month sorting out issues with failed or missed deliveries. Jon Nicholson, chief commercial officer at InPost UK, talks about the challenges facing the UK parcel market when it comes to delivery speed, cost and changing consumer habits.
In this episode:
The emotional side of e-commerce purchases
The growing cost of meeting delivery demands
How to make delivery highly visible at checkout
Why giving consumers choice can reduce complaints
The need to promote out-of-home options
Is the UK an attractive market for investment?
What parcel delivery will look like in five years
Subscribe now so you never miss an episode and let us know the challenges and trends you want us to explore next – email hazel.king@ukimediaevents.com
Jul 13, 2026
Jul 13, 2026
15 min
Rob Carlisle, head of logistics at Argon & Co, explores what Amazon’s move into wider third-party logistics services means for the sector.
In this episode:
Why Amazon is opening its network beyond marketplace sellers
Should incumbent operators like DHL and GXO be frightened?
The need for differentiation and the opportunities for smaller operators
Will customers trust Amazon to provide consistency during peak?
The risks around sharing fulfilment data
The pros and cons of a fragmented logistics market
How the contract logistics sector will innovate and evolve
Subscribe now so you never miss an episode and let us know the challenges and trends you want us to explore next – email hazel.king@ukimediaevents.com
Jun 22, 2026
Jun 22, 2026
15 min
Rob Carlisle, head of logistics at operations consultancy Argon & Co, joins Hazel King to discuss whether drone delivery can really ‘take off’ in the last mile.
In this episode:
Is this just a marketing gimmick for Amazon?
The considerations for introducing this service
What consumers actually want when it comes to delivery
More appropriate use cases for drones
The sustainability argument for moving to the sky
How military operations are influencing drone technology developments
What the last mile might look like in 2036
Subscribe now so you never miss an episode and let us know the challenges and trends you want us to explore next – email hazel.king@ukimediaevents.com